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Power Dialling
Callview Client can systematically work through a list of telephone
numbers to be dialled by each extension, reducing call set up time
and producing the appropriate on-screen display as each call is
obtained.
Other Callview Client features include simple to use Teleconferencing
management and a sophisticated Call Control suite.
Callview Client enables appropriate data to be displayed on the
users PC (Screen Popping) when a call is taken from or made to a
customer. Callview Client works by using both DNIS and CLI identifying
the caller and service required. A combination of both CLI and DNIS
allows Callview Client to access the right information and "Screen
Pop" it to the right user.
Out of the box, the Callview Client supports screenpopping and
dialling with several popular applications, such as...
Microsoft Outlook 97, 98, and 2000.
Symantec ACT!
Goldmine
Maximizer
Microsoft Access 2, 97, and 2000.
Sage Telemagic Professional.
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