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We try to keep this library up to date, however if you need any assistance or cannot find the document you were looking for, please give us a ring on 0800 652 4888.



PSU Corporate Overview (580KB PDF)
10 Good Reasons to Choose PSU
Buyers Guide to Telephone Systems
PSU Account Application Form
PSU Terms and Conditions
   
BS EN ISO 9001 Certificate of Registration
Health and Safety Certificate
Employment System Certificate
Liability Insurance Certificate (2005)
Office of Fair Trading Certification
Guide to the Office of Fair Trading


User Guides
   
IP Office Brochure (265KB 06/04)
IP Office Contact Centre Solutions Brochure (300KB 06/04)
IP Office Converged Communications Brochure (275KB 06/04)
IP Office Message & Call Handling Brochure (220KB 06/04)
IP Office Telephones Brochure (345KB 06/04)
Avaya Small Office Edition (224KB 07/04)
Avaya - CRM (254KB 07/04)
IP Office - The Applications (792KB 07/04)
IP Office - Voicemail Lite (81KB 07/04)
IP Office - Voicemail Pro (86KB 07/04)
   
IP Office Technical Bulletin - Feb 2005 - Compact Contact Centre (CCC) Version 5.0


User Guides
   
Inter-Tel Corporate Brochure (311KB PDF 06/04)
Inter-Tel Axxess Version 9 Sales Powerpoint (Zipped 13.5MB)
Inter-Tel Axxess System Features (2 Pages 190KB 06/04)
Inter-Tel Endpoint Solutions (Phone Range Brochure - 481KB PDF Jul 04)
   
Telephones - 8000 Series Datasheet (162KB PDF)
Telephones - 8000 Series FAQs (185KB PDF)
Telephones - 8000 Series Insite Newsletter (483KB PDF)
   
Voice Processing | Voicemail and Auto Attendant
Call Recording (468KB PDF Jul 04)
   
IP - Softphone (190KB 06/04)
IP - Phone Plus (190KB 06/04)
IP - Networking Module (06/04)
   
CTI - SmartPhone Brochure (06/04)
CTI - SmartPhone Feature List (06/04)
CTI - Adaptive Desktop SMS Datasheet (06/04 90KB)
CTI - Adaptive CTI for Inter-Tel Axxess (06/04 226KB)
CTI - Multi Channel Communications (06/04 110KB)
CTI - Adaptive CTI & Messaging Datasheet (06/04 150KB)
CTI - Adaptive Progressive Dialler(06/04 177KB)
CTI - Callview Express (06/04)
CTI - Callview Version 3.1 (06/04)
CTI - Unified Messaging
CTI - Active Agent (06/04)
   
Case Study - Gardners Books - Multisite IVR Solution
Case Study - Suffolk Foods - Multisite, DECT & CTI
Case Study - Metro - Contact Centre
Case Study - Corby Chilled - Multisite IP Networking
Case Study - Virtual Resource Solutions - Outsourced IP Call Centre Solution
Case Study - In Business Reservations - CTI Call Centre Solution
   


User Guides
   
Panasonic KX-TDA Brochure (PDF)
Panasonic KX-TDA Specification Sheet
Panasonic KXTD Brochure (6MB PDF)
Panasonic Desktop Telephony Assistant (CTI) (1MB 07/04)
   


OFCOM Consumer Guide to Carrier Pre Selection (CPS)

 

 

 


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