PSU Talks inbound call centre solutions are all about making it as easy as possible for your customers to contact you and establishing services to monitor how efficiently these calls are handled.


We have developed a range of products and services which help maximise the impact of your advertising, publicity and mail-shots by ensuring that the response calls are efficiently and effectively routed into your business and managed accordingly.


PSU Talk works with you to build a call delivery solution to meet your exact requirements - and ensure that you manage your customer relationships successfully.

PSU Talk’s inbound call centre solutions make extensive use of Non-Geographic Numbers (NGN's) and in the UK there are different numbers to suit different needs.

	0800 Freephone (Caller pays nothing - Number holder pays the full inbound call)
	0845 Local Rate (Caller pays local rate - You pay the balance of the call cost)
	0870 National Rate (Customer pays national rate - You pay nothing - You generate a revenue stream)
	09xx Premium Rate (Customer pays special tariffs - You get a revenue stream)

Your chosen number sits in front of your existing telephone number - so there is no need to change your existing telephone number or services - but is used on all your advertising and promotional materials.
MARKETING AND CUSTOMER SERVICE APPLICATIONS
Following is a guide to potential usage and applications for the inbound call delivery service we can offer as a full service for marketing and customer management.

Following is a guide to potential usage and applications for the inbound call delivery service we can offer as a full service for marketing and customer management.