PSU IT Voice and Data
 

Your Single Source for Computer, Networking and Telecommiunications Services
 
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voice preocessing integration
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Overview | Handsets | Computer Telephony Integration | IP Telephony | IVR Applications | Voicemail and Attendant

Download: : Voice Processing Unit

Tightly integrated with the Axxess system, the Voice Processing Unit provides you with an automated call attendant to guide your customers to the person or information they need. This tireless electronic employee answers incoming calls, transfers calls, records messages, returns calls using Caller I.D. and screens calls. No more customers lost in a voice mail maze and no more lost sales because customers can't reach you. Your customers get the information they need, when they want it, 24 hours a day, seven days a week.

In addition to automated attendant functions, the Voice Processing Unit also provides enhanced voice mail and the flexibility of Call Routing Announcements for a complete office communications solution. You can pick up voice mail messages from anywhere at any time with a touch-tone phone. You can also use remote delivery to send your voice mail messages to up to 18 different phone numbers; mobile, pager, your home, anywhere. The server to server interface means that a single programming interface
can be used to programme both the Axxess system and Voice Processing Unit. This saves time and ensures that Voice Processing and other systems work in harmony.


features

Provides automated call attendant
Provides 'best of breed' voice mail applications

benefits

Electronic 'employee' tirelessly answers, screens, transfers calls and records messages 24 hours per day, 7 days per week

system capacity

Ports: Between 4 and 32 channels
System Administrator: 1
Applications: 150 maximum
Audiotex Recordings: up to 500
Mailboxes: 2000 maximum
Mailbox Types: receive-only, subscriber, system administrator
Group Lists: 100 maximum
Extension Lists: 2500 entries maximum
Members per Group List: 100 maximum
Delivery Options: general, private, priority, certified
Programmable Numbers for Remote Messaging: 18

specifications

486 PC compatible 66 MHz or higher
IDE drives: 2.0 GB
8 MB RAM/16 MB on systems larger than 16 ports

specifications nt server

300 MHz or higher
6.4 GB hard drive or larger
64 MB RAM
 

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axxess

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