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August - "Bon Voyage or Welcome Back"  |
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| As we reach the middle of August, we would like to wish everyone just about to set off a relaxing and energising holiday whilst at the same time welcoming back those who have recently returned. This is the second issue of our newsletter and we hope you find it informative and entertaining. All comments and suggestions for future articles to news@psu.uk.com |
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Avaya Television Advertising
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IT Focus - Summertime Blues
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Your IT guy has finally been allowed to leave the building and take a holiday. His desk is clear and everything's up to date as promised. What could possibly go wrong? Then Monday morning arrives...... Nigel takes a wry look at the issues that could befall the unwary.
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What are your customers listening to?
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Most businesses spend a great deal of time and money developing their image but few ever consider how they sound. The perfect opportunity to project this sound is when a caller is on hold, or awaiting an agent whilst queueing at a contact centre. PSU can provide this solution either via a license paid CD option or via a tailored music and messaging service recorded by voice over artists, in a professional studio.
Music and Voice Over Samples
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Meet the Team - Nigel Davies
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When not at his desk or out in the field, Nigel Davies, Technical Director, is happiest with 748 cubic centimeters of longitudinal Ducati power plant throbbing away between his legs. Read about Nigel's long association with motorbikes and his recent track day at Castle Combe...
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Russian Criminals target typing errors
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A malicious website is preying on people who mistype Google into their Web browsers. Anyone who accidentally types googkle.com [do NOT attempt this - Ed], an easy-to hit misspelling of the domain name, will find themselves on the receiving end of a nasty cyber-jacking, or "Google-jacking" as perhaps it should be more accurately termed...
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Client Focus - Romans Property Services Group
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Berkshire property services group Romans raised £26,000 at their recent fundraising dinner and charity auction held at the Trunkwell Mansion at Beech Hill. More than 200 guests from the world of property, finance and the media bid high stakes for prizes donated by industry. Proceeds were split between Royal Berkshire Hospital's Dingley Child Development Assessment Centre and the Thames Valley and Chilterns Air Ambulance Trust...
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