Meet the Team - Scott Petri |
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Following last month's high-brow interview with ex-chef John Lounton, this month Jon Pople jumps in a van down to the Camberley Support Centre to interview Scott Petri, one of our southern based telecom engineers.
Scott has been with the company for about 3 years now and has become one of the call centre favourites. I can always tell when Scott is closing calls as I hear Leanne laughing at the top of her voice. Scott is one of our telecom engineers and specialises in installation and support of our Inter-Tel telephone systems. This month I wanted to ask Scott a few things about himself and find out what makes the guy tick. Remember Scott that our customers will be reading this so no foul language please.
Jon: So Scott, whenever I have been out and about with you, lunchtime invariably involves the Golden Arches or KFC. Can you tell us if this is indicative of your diet in general or is there a Jamie Oliver lurking beneath the surface?
Scott: When I first joined the company I noticed all the engineers were of a larger size than me, so I thought the best way to fit in was to eat as they eat hence the golden arches and kfc. (JP – Blimey nice start Scotty, blame it on your work mates why don’t you)
Jon: Do you ever worry about your cholesterol level?
Scott: Yes, I try to feed it as much food and lager as possible.
Jon: How did you come to work for PSU and what got you into Telecoms?
Scott: I've been in Telecoms for about the last ten years having been formally trained in carpentry and brick laying. I used to see the telecoms guys come in and do there thing. I figured the work was more interesting and a lot cleaner so I joined a large telecoms dealer in the south east before being recruited as a tech support engineer for the manufacturers Inter-Tel in Kettering. From there I kept seeing PSU at the top of the search engine results for the phrase Inter-Tel Axxess so when I saw a job come up, I applied and the rest is history.
Jon: Enough of the serious stuff, do you do any cooking at home?
Scott: No, isn’t that why they invented getting married?
Jon: Ouch, don't forget that your wife might read this!
I know that you are a keen footballer and Spurs is your team, so if football was outlawed what be the next on the list.
Scott: Ladies beach volleyball
Jon: Can you expand on that a little bit Scot?
Scott: Something else to get me up in the mornings
Jon: What do you like and dislike about your job. You’re not allowed to name names though.
Scott: It’s a great company to work for and everyone is friendly which makes everything run a lot smoother, we have a great bunch of lads in telecoms and we all chip in to get the jobs completed within spec. As to my dislikes, answering these questions and phoning in call closures.
Jon: If you could live in another Country which one would it be and why
Scott: New Zealand as my sister lives there.
Jon: Blimey mate, you could have mentioned the stunning scenery and how clean it is and what a great place to bring up your kids. So apart from that, what's your idea of heaven, the censored version please!
Scott: To be sitting in an executive box watching Spurs beat Arsenal to win the league whilst being served drinks by the girls from Stringfellows.
Jon: Well there we go Scott, thanks for that; you’re a real modern man. Hopefully all our customers will feel they know you a little bit better now(?) I’m not absolutely sure that’s a good thing. Only joking, thanks for taking the time out to do this and it’s my round next for the doughnuts.
Editor: This is the other photo that Jon brought back from Camberley. I have no idea why Scott appears to be wearing a nappy sack on his head but I do worry about him.
