Michael takes a few minutes out of his schedule to outline what's been going on over the past few months and give you an insight into the improvements still to be rolled out over the next six months.

Read Michael's Comment

Like many fast growing companies, PSU is starting to feel confined by it's name and current branding. Our portfolio now includes far more than just IT, voice and data solutions. David Miller explains the need for this change.

Read more about our rebranding

We're sure you can, but can you and your staff do it from any location? In this article we take a look at our latest service, 'Beyond Content Management'. This hosted application will empower your company to manage and update your website without having to invest in expensive software, web designers or training.

Learn how to take control of your website

IP Cameras can provide security for your staff and premises but there are still companies out there who don't foresee the implications. Enter the world of the voyeurs who prefer to be called Video Hams.

Enter the voyeuristic world of the Video Ham

This article by Nigel is a very personal account of what it's like to compete in one of the toughest events in the UK for his chosen charity. To define tough, read 2.4 mile swim, 112 mile bike then a 26.2 mile run.

Nigel Stoddart, our very own Ironman

Why do sales people fear negotiating with a customer, why do some of them wish they were elsewhere when the bargaining starts. Ken Trim suggests some methods to improve results.

Negotiate, but I'm a Salesman?

The season of 'goodwill to all staff' is fast approaching and parties need to be booked, but beware of the pitfalls that exist with regard to legal and financial responsibility.

Legal and financial pitfalls of staff parties

You can't easily miss Ken when he walks into your office. With a booming voice and a character to match, Ken is our secret weapon in IT support.

Ken, probably the worlds tallest IT engineer?

In this issue we take a look at Trigger, a Cheltenham based software design agency that provide creative integration solutions through the bespoke development of software. Trigger have been a customer of PSU since March this year when we supplied them with a new Inter-Tel telephone system and started routing their voice calls.

Making your company spreadsheets work

The most successful Health and safety strategies are usually implemented with the support of staff. To get their buy-in, they need to appreciate its relevance to themselves, your customers and anyone else connected with the business. Citation's Gary Sullivan looks into ways to get your staff involved.

Making Health and Safety work

Ofcom is responsible for managing the UK National Telephone Numbering Plan. Telephone numbers are essential to UK households and businesses, and Ofcom must ensure the most effective use of this important national resource. In this article, Ofcom sets out its future approach to telephone numbering.

Will my telephone number change?

We've all found websites that make us laugh, or just make our jaw drop with amazement. This issues competition invites you to send in your favourites (good taste only please). The winner will receive a copy of Robert Schifreen's book "Defeating the Hacker" and we will print the best entries in the next issue.

Find out how to enter this issues competition