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psu talk and call observer
cheap outbound calls 		 
Cheap Outbound Calls | Inbound Calls | Free Call Management | Conferencing | PDF Conversion
 

what is psu talk?

PSU Talk is the call routing arm of PSU IT Voice and Data Limited.
Formed in 2000 to take advantage of OFTEL’s (now OFCOM) directive to introduce competition into a BT dominated marketplace.
PSU Talk is approved and regulated by OFTEL / OFCOM to route calls using CPS**
Approved to the latest BSI / ISO quality standards.

 
 
outbound cheap calls - how does it work?
PSU Talk uses the most up to date call routing technology and is the most flexible method of obtaining cheaper calls. It has some very significant advantages over other service providers as it comes bundled with FREE access to ‘Call Observer’ a powerful web based call management package developed solely for PSU Talk customers.

View an online demonstration of Call Observer

call observer screen shot 1 call observer screen shot 2

Call Observer is one of the most sophisticated management reporting products available in the market place today and is available FREE OF CHARGE for all PSU Talk users.

benefits of call observer
Reduce your call charges
Customer Loyalty discounts on other IT and Telecoms services/products offered by PSU IT Voice and Data Limited.
Extension level Billing*
One Bill. Particularly useful for multi-site organisations
Easily Identify unusual call patterns due to fraud or faulty telephony equipment.
Excellent service reliability
Fast connection
Suitable for all phone and faxlines
Maintenance and support dealt with by PSU Talk
No site visits when using CPS**
No installation costs
No need to change your lines
No need to change your numbers


Your calls are routed automatically by the local BT exchange or by your telephone system so you don't need to manually dial codes or install other equipment to obtain savings.
PSU Talk manages your entire connection process.
Additional services you may have with BT such as 1471 1571 are unaffected.
You will receive a monthly invoice by post and have FREE access to an extremely informative call management package.

 

 
ofcom logo OFTEL / OFCOM have produced a consumers guide on Carrier Pre Selection.
Download

* Extension level billing is subject to the telephone system being capable of sending 3 or 4 digit extension codes to line
** Carrier Pre-Selection (CPS) is a way of routing cheaper calls directly from the BT local exchange therefore negating any special requirements for line diallers or telephone system re-programming.